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Please upgrade my Netgear C3700v2 firmware version

New Poster

Please upgrade my Netgear C3700v2 firmware version

Reaching coustomer care from last 3 months to upgrade my Netgear C3700v2 firmware version and no one helping me at all. I was asked to reach the manufucture but they already instructed to get with an ISP for an approved Firmware versions(see link below).  I am really wondering Why Xfinity Tier1 or Tire2 support doesnot know about firmware version(All they know only about provisioning/removing/reseting connection). 

My cuurent firmware version is V1.01.28 and it should be V2.02.17 as per below link.

https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-mod...

 

New Poster

Re: Please upgrade my Netgear C3700v2 firmware version

Hi @ComcastKenF

 

Can you please push latest firmware version to my cable modem (Netgear C3700v2).

 

Thanks