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Personal Modem and billing

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Personal Modem and billing

I have a question, well two.

 

1. If I get my own personal modem, is it easy as switching them out then go through the registration process on the website as I have read on the forums asking the same thing?

 

2. Once it is switched, how do I stop the billing of the rental modem (after I drop it off with an Xfinity store to be sent back)?

 

Thank you for any responses.

Expert

Re: Personal Modem and billing


@Daisuke1989 wrote:

I have a question, well two.

 

1. If I get my own personal modem, is it easy as switching them out then go through the registration process on the website as I have read on the forums asking the same thing?

 

Yes.

 

2. Once it is switched, how do I stop the billing of the rental modem (after I drop it off with an Xfinity store to be sent back)?

 

Yes. The rep should take care of that then.

 

 


 



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