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'Performance' Internet Speed under 1mbps with Netgear C6250-100NAS

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'Performance' Internet Speed under 1mbps with Netgear C6250-100NAS

I purchased the Netgear C6250-100NAS AC1600.    My internet speeds for Performance should be 60 mbps but are under 1 mbps.   The Comcast phone rep told me that Comcast cannot help me and that I need to call Netgear.  The issue I'm having is the same one that is posted here: https://forums.xfinity.com/t5/Your-Home-Network/Dropping-internet-with-Xfinity-and-Netgear-C6250-100...

 

However, that post is now locked and the solution was not publicly posted.  Since this problem had to be resolved offline, it would be great if an Official Comcast Employee can help me with the same. 

 

 

Diamond Problem Solver

Re: 'Performance' Internet Speed under 1mbps with Netgear C6250-100NAS

As in the thread that you referred to, post your signal levels, logs etc. For anybody to point you in the right direction, that information is crucial

I am a Retired Official Comcast Employee
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