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Parental control is not working on the gateway

aznet
New Poster

Parental control is not working on the gateway

I recently upgraded my modem to   Cisco DPC3941T just to enable parental control. I tried to block the following websites  like youtube and facebook but unfortunately its not working .I need to block these sites so that my kids dont use it while they are doing home scooling online . Anyone had similar issues and how did you fixed it ?

RobertBoardman
New Poster

Re: Parental control is not working on the gateway

I have tried to setup the parental controls and did not get it working either.

 

I've added "youtube.com" and "www.youtube.com" and also put "youtube" into the blocked keywords, but I can still browse to youtube and ping youtube.  I'm on a macbook.

 

I also found another thread which says that the parental controls do not work.  If someone from Comcast can verify that parental controls work can you please post how you got them to work?