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Packet loss

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Packet loss

I've had continuous packet loss for the past two days and can't open a chat with a customer agent online.  I would like to know what is going on at Comcasts side that is causing this.

Expert

Re: Packet loss

Start here;

 

https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...

 



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