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Only one light slowly blinking on gateway

New Poster

Only one light slowly blinking on gateway

Only one wifi light slowly blinking on gateway. It is the second ligt that is blinking. Also, my laptop cannot find the wifi but my phone, ps4 and firestick have no problem connecting. I am currently on my laptop with an ethernet cable. I have tried restarting the modem twice and still only the bottom wifi light is blinking. We just recently had a tech come out and literally replaced everything from the outside of the house to the inside, new wiring and new equipment. Please help!

Silver Problem Solver

Re: Only one light slowly blinking on gateway

Did either of you do a reset on the gateway?  Have you tried calling 1800comcast internet?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Expert

Re: Only one light slowly blinking on gateway

Are you saying the 2.4Ghz WiFi light is on, but the 5GHz light is not?


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