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Only getting 200 Mbps speeds

Regular Visitor

Only getting 200 Mbps speeds

I have gigabit internet service. My router is capable of 600 Mbps but am only getting speeds of 170-200 mbps. I am connected to the 5ghz wifi connection on my router which I have set to allow up to 1.3 gbps speeds. I feel like I should be at least getting somewhere in the 400- 500 range with this router. Am I mistake or should I just stick it out till I can get a better router
Expert

Re: Only getting 200 Mbps speeds

What do you get with a direct hardwired ethernet connection ?
Regular Visitor

Re: Only getting 200 Mbps speeds

Just tested that twice with speedtest.net between 100 and 150 Mbps.... So even worse haah
Expert

Re: Only getting 200 Mbps speeds

My question ???

Regular Visitor

Re: Only getting 200 Mbps speeds

@eg yes only about 100- 150 with hardwired ethernet connection
Expert

Re: Only getting 200 Mbps speeds

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

 

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

 

What is the exact make and model number of the modem ?


Regular Visitor

Re: Only getting 200 Mbps speeds

@EG not sure where to find the one but here is a screenshot of the rest. My modem is the Netgear C6240 https://www.netgear.com/home/products/networking/cable-modems-routers/C6250.aspx
Screenshot_20180629-233548.png
Expert

Re: Only getting 200 Mbps speeds

That is a DOCSIS 3.0 device. You are not going to get gigabit speeds with it. You need a DOCSIS 3.1 capable modem.

 

Plus they rate it for a max of 373 Mbps down;

 

https://mydeviceinfo.xfinity.com/device/netgear-c6250-100nas-443

 

The signal stats are fine BTW.

Expert

Re: Only getting 200 Mbps speeds

Hey @jimdodge92

These are the only approved devices for the gig speed tier currently:

 

DOCSIS 3.1 Devices 

Motorola MB8600 32x8 modem (DOCSIS 3.1)

Arris SB8200 32x8 modem (DOCSIS 3.1)

Netgear CM1000 32x8 modem (DOCSIS 3.1)

Netgear C7800 32x8 gateway (DOCSIS 3.1)



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