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Now fast is the gigabit service really?

New Poster

Now fast is the gigabit service really?

New subscriber here. Install date is quickly approaching and I'm wondering how fast, on average, is the 1000 Mbps service really? I picked up an Arris DOCSIS 3.1 modem that claims to support speeds up to 10 Gbps (even though if you read the fine print the max you can get is only 1 Gb per ethernet port). 

Expert

Re: Now fast is the gigabit service really?

Theoretically, due to the inherent ethernet overhead involved, you should expect about 940 Mbps via an ethernet connection. YMMV.



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New Poster

Re: Now fast is the gigabit service really?

Thanks for the info. I'm switching over from DSL so anything is going to be better than what I had, mainly wondering if the speed justifies the cost or if I would see a better cost:speed ratio from one of the lower plans.

Expert

Re: Now fast is the gigabit service really?

That's for you to decide how much bandwidth you actually need. It depends on what you are doing / how bandwidth intensive / how many users online simultaneously.


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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Now fast is the gigabit service really?

Hi, FrustratedNJ! Welcome to our community! As our expert EG mentioned, the highest speed available for the Gigabit speed tier is 940 Mbps. Are you having any issues with the speed? 


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