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Notice of need for tech to come in home

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Notice of need for tech to come in home

Any body in theso porter area rec a notice to come in home forloose connection or damage cable?

Official Employee

Re: Notice of need for tech to come in home

Hello jpcdkl. It sounds like what you had received was a notice from our network maintenance team in attempt to fix a signal leakage issue. 

 

You can learn more about signal leakage in this thread: 

http://forums.xfinity.com/t5/Non-X1-Service/signal-leakage-what-to-expect/td-p/896261

 

I can also check your account for any orders or notes for this work. Please send me a private message and include your full name, service address, and account number so I can access your account.