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Not getting full speed with 200Mbps Blast Pro Tier

New Poster

Not getting full speed with 200Mbps Blast Pro Tier

I'm getting only a max of 30 mbps speed.  I have the blast pro 200mbps.  Background, I just upgraded from the 25 mbps to the 200 this morning.  but speed has NOT increased.  

My connection is wired Cat-5 cable to the modem.

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Diamond Problem Solver

Re: Not getting full speed with 200Mbps Blast Pro Tier

Have you powercycled the modem / gateway device ?

New Poster

Re: Not getting full speed with 200Mbps Blast Pro Tier

Do you mean, reset the modem?  Yes, I've unplugged it for about 3 minutes before plugging the power chord back in.

Diamond Problem Solver

Re: Not getting full speed with 200Mbps Blast Pro Tier

If it is a gateway device with a built-in backup battery, did you remove it when you powercycled ?

New Poster

Re: Not getting full speed with 200Mbps Blast Pro Tier

OK, it seems to work now.  I hit the "Reset" button this time and that did the trick.  Thank you.

Diamond Problem Solver

Re: Not getting full speed with 200Mbps Blast Pro Tier

That was my next suggestion. Good to hear !

Diamond Problem Solver
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Re: Not getting full speed with 200Mbps Blast Pro Tier