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Not getting full gigabit tier speeds

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Not getting full gigabit tier speeds

My equipment is a Netgear CM1000 & a Netgear AC1900. For a better part of a year ive not once ever receieved the internet speeds ive been paying for. The closest i can replicate day to day is around 300mbps download and around 40mbps upload. I have the ethernet cable running from my router hardwired into my pc which has a gigabit lan port so thats not an issue. I have frequent slowing down of service which is unacceptable especially over wifi whenever i use my smartphone. Here is a table of all my channels collected from the modem.

 

Frequency start Value
This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
Starting Frequency

<tabindex=-1>Startup Procedure</tabindex=-1>
Procedure Status Comment
Acquire Downstream Channel 567000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK d11_m_cm1000_gigabit_c01.cm
Security Enable BPI+
IP Provisioning Mode Honor MDD IPv6 only

<tabindex=-1>Downstream Bonded Channels</tabindex=-1>
Channel Lock Status Modulation Channel ID Frequency Power SNR / MER Unerrored Codewords Correctable Codewords Uncorrectable Codewords
1 Locked QAM256 18 567000000 Hz 2.9 dBmV 42.8 dB 326161809 3 0
2 Locked QAM256 1 465000000 Hz 5.0 dBmV 44.0 dB 325159192 17 0
3 Locked QAM256 2 471000000 Hz 4.5 dBmV 43.9 dB 325162745 10 0
4 Locked QAM256 3 477000000 Hz 5.0 dBmV 44.0 dB 325166937 18 0
5 Locked QAM256 4 483000000 Hz 4.7 dBmV 44.1 dB 325170729 11 0
6 Locked QAM256 5 489000000 Hz 4.6 dBmV 43.5 dB 325173581 8 0
7 Locked QAM256 6 495000000 Hz 4.3 dBmV 43.9 dB 325177767 10 0
8 Locked QAM256 7 501000000 Hz 4.5 dBmV 43.8 dB 325182113 10 0
9 Locked QAM256 8 507000000 Hz 4.1 dBmV 43.6 dB 325198767 4 0
10 Locked QAM256 9 513000000 Hz 3.9 dBmV 43.6 dB 325202662 7 0
11 Locked QAM256 10 519000000 Hz 3.6 dBmV 43.4 dB 325206316 11 0
12 Locked QAM256 11 525000000 Hz 3.3 dBmV 43.2 dB 325210097 15 0
13 Locked QAM256 12 531000000 Hz 3.5 dBmV 43.3 dB 325213320 8 0
14 Locked QAM256 13 537000000 Hz 3.2 dBmV 43.1 dB 325217448 11 0
15 Locked QAM256 14 543000000 Hz 2.9 dBmV 42.9 dB 325221220 7 0
16 Locked QAM256 15 549000000 Hz 2.8 dBmV 43.0 dB 325224965 8 0
17 Locked QAM256 16 555000000 Hz 3.0 dBmV 43.0 dB 325228611 3 0
18 Locked QAM256 17 561000000 Hz 2.7 dBmV 42.9 dB 325232532 13 0
19 Locked QAM256 19 573000000 Hz 2.4 dBmV 42.6 dB 325236151 2 0
20 Locked QAM256 20 579000000 Hz 2.9 dBmV 40.0 dB 325240192 7 0
21 Locked QAM256 21 585000000 Hz 2.8 dBmV 40.7 dB 325243895 7 0
22 Locked QAM256 22 591000000 Hz 2.4 dBmV 42.4 dB 325247719 8 0
23 Locked QAM256 23 597000000 Hz 2.6 dBmV 42.7 dB 325251045 3 0
24 Locked QAM256 24 603000000 Hz 2.8 dBmV 42.6 dB 325255230 6 0
25 Locked QAM256 25 609000000 Hz 2.0 dBmV 42.3 dB 325283636 3 0
26 Locked QAM256 26 615000000 Hz 2.4 dBmV 42.5 dB 325287013 3 0
27 Locked QAM256 27 621000000 Hz 2.3 dBmV 42.5 dB 325286091 2 0
28 Locked QAM256 28 627000000 Hz 2.1 dBmV 42.2 dB 325285694 2 0
29 Locked QAM256 30 633000000 Hz 2.5 dBmV 42.5 dB 325260161 8 0
30 Locked QAM256 31 639000000 Hz 1.7 dBmV 42.0 dB 325261506 2 0
31 Locked QAM256 32 645000000 Hz 2.3 dBmV 42.5 dB 325265173 3 0
32 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0

<tabindex=-1>Upstream Bonded Channels</tabindex=-1>
Channel Lock Status Modulation Channel ID Frequency Power
1 Locked ATDMA 49 17300000 Hz 45.3 dBmV
2 Locked ATDMA 50 23700000 Hz 45.5 dBmV
3 Locked ATDMA 51 30100000 Hz 46.3 dBmV
4 Locked ATDMA 52 36500000 Hz 46.3 dBmV
5 Not Locked Unknown 0 0 Hz 0.0 dBmV
6 Not Locked Unknown 0 0 Hz 0.0 dBmV
7 Not Locked Unknown 0 0 Hz 0.0 dBmV
8 Not Locked Unknown 0 0 Hz 0.0 dBmV

<tabindex=-1>Downstream OFDM Channels</tabindex=-1>
Channel Lock Status Modulation / Profile ID Channel ID Frequency Power SNR / MER Active Subcarrier Number Range Unerrored Codewords Correctable Codewords Uncorrectable Codewords
1 Locked 0 29 672000000 Hz 2.3 dBmV 40.5 dB 1108 ~ 2987 644526066 0 0
2 Not Locked 0 0 0 Hz 5.7 dBmV 0.0 dB 0 ~ 4095 0 0 0

<tabindex=-1>Upstream OFDMA Channels</tabindex=-1>
Channel Lock Status Modulation / Profile ID Channel ID Frequency Power
1 Not Locked Unknown 0 0 Hz 0 dBmV
2 Not Locked Unknown 0 0 Hz 0 dBmV

Current System Time: Wed Aug 07 13:13:15 2019
System Up Time: 54:30:06

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Valued Contributor

Re: Not getting full gigabit tier speeds

Try  ethernet cable direct from pc to modem without the router in the loop.