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Not getting full 1g speeds on all devices

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Not getting full 1g speeds on all devices

Hi 

 

Ihave a question i just got the new 1g speeds today. and im not getting full speeds on my PC at most it hits 525/35 but i pay for is 1g now i know and want to be clear i know i'll get at most 940-80 i under stand that part, so what i did so far is conected my laptop directly to the modem it worked i got 940 down when i connect my gaming pc i only get 525 down. now ive refresh my ipconfig etc uninstalled the  adaptor went to my mothers website got the new drives and have unplugged everthing on my network other then my gaming pc what would cuse my my pc not to get the top speeds and the motherboard can handle the 1g connection and the modem is a cm1000 netgear 

Silver Problem Solver

Re: Not getting full 1g speeds on all devices


@abe65jet wrote:

Hi 

 

Ihave a question i just got the new 1g speeds today. and im not getting full speeds on my PC at most it hits 525/35 but i pay for is 1g now i know and want to be clear i know i'll get at most 940-80 i under stand that part, so what i did so far is conected my laptop directly to the modem it worked i got 940 down when i connect my gaming pc i only get 525 down. now ive refresh my ipconfig etc uninstalled the  adaptor went to my mothers website got the new drives and have unplugged everthing on my network other then my gaming pc what would cuse my my pc not to get the top speeds and the motherboard can handle the 1g connection and the modem is a cm1000 netgear 


See if this has any answers:

https://forums.xfinity.com/t5/Your-Home-Network/Troubleshooting-Gigabit-internet-speeds/m-p/3145413#...


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Official Employee

Re: Not getting full 1g speeds on all devices

Hello @abe65jet, thanks for reaching out to our Forums about your speed concerns! I hope the link to the troubleshooting information @RobertWy provided was helpful. Please let me know if you have any further questions, or if you continue to experience issues on your end, we're here to help. Thank you and we appreciate you being the best part of Comcast. 


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