Community Forum

No signal between 9am, and 1am

New Poster

No signal between 9am, and 1am

I lose internet, cable, phone, and home, between 9am, and 1am everyday for the last 3 weeks, what's up???
Expert

Re: No signal between 9am, and 1am

Well, that's not normal. What are the lights on your modem doing when you lose connection?

 

Start here: troubleshooting guide. If you still need help, please post your equipment details (make/model of your modem/gateway/router) and a screenshot of your signal levels and your error/event log.


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.