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No net when Mac connected directly to SB6183

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Frequent Visitor

No net when Mac connected directly to SB6183

When I connect Mac directly to SB6183 with Ethernet cable, no internet. When I connect AirPort Extreme to SB6183 and Mac to AirPort Extreme then internet is ok. Thanks in advance for any ideas

Accepted Solution

Re: No net when Mac connected directly to SB6183


@Tobyeemm wrote:

powercycle the modem before plugging in the mac or after?

 

After.

 

also a network switch right out of the modem is ok?

 

No, a switch is "dumb" device and it won't know how to route traffic properly. You want a router right off the modem. 

 


 

View answer in context
Cable Expert

Re: No net when Mac connected directly to SB6183

You have to powercycle the modem every time you connect a new device to it. 




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Frequent Visitor

Re: No net when Mac connected directly to SB6183

powercycle the modem before plugging in the mac or after? also a network switch right out of the modem is ok?

Thanks again!

Highlighted
Cable Expert

Re: No net when Mac connected directly to SB6183


@Tobyeemm wrote:

powercycle the modem before plugging in the mac or after?

 

After.

 

also a network switch right out of the modem is ok?

 

No, a switch is "dumb" device and it won't know how to route traffic properly. You want a router right off the modem. 

 


 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Frequent Visitor

Re: No net when Mac connected directly to SB6183

Thanks!!!

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