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No internet connection at all and wifi

New Poster

No internet connection at all and wifi

Hi
I absolutely have no internet connection or wifi. I just had my service installed few days ago. This is ridiculous. I have to use my cellular data if i need to use the net.
Expert

Re: No internet connection at all and wifi

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

Post the requested info from here;


https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...



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