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New sb8200 modem won't connwct

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New sb8200 modem won't connwct

Just bought a Arris sb8200 won't connect to Xfinity service....existing rental modem works perfectly fine.....called several times and went through all the steps with the phone people...same issue never resolved...need advice

Re: New sb8200 modem won't connwct

Is the "Online" indicator light lit steadily ?

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