Point blank can someone answer this question: are the new modems Comcast is installing weaker than the old ones?
We have lived in our house for over 15 years and never had a problem with dropped signals until recently. Since the tech guy came and installed the new modem the range is awful. Half the house doesnt' get reliable internet now. Shouldnt the tech be getting better and not worse?
And why on earth does the new modem make a constant humming noise? The old ones were silent.
The new modem is a total downgrade.
Hello, jmv999999. I can look into your modem and see what I can do.
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