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New Netgear CM1150v on gigabit plan has uploads speeds around 5Mbs

Regular Visitor

New Netgear CM1150v on gigabit plan has uploads speeds around 5Mbs

I have replaced my previous Netgear CM1000 cable modem with a new Netgear CM1150v.

I have self activated it and it shows on my devices page. However the upload speed is around 5Mbs.

All 4 upload channels are locked, signal levels look OK.

What possible could be the issue ?

Official Employee

Re: New Netgear CM1150v on gigabit plan has uploads speeds around 5Mbs

Hello dans2008, thank you for reaching out here on our Community Forums and I would like to help troubleshoot this further for you.  Could you please send me a private message with your full name to begin?

 

Thank you 


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Official Employee

Re: New Netgear CM1150v on gigabit plan has uploads speeds around 5Mbs

Hello dans2008, I haven't heard from you but please reach back out if you still need assistance, we are here to help!

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!