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New Internet Gateway Modem/Router XB6 hums

New Poster

New Internet Gateway Modem/Router XB6 hums

Just installed the XB6  that arrived in the mail from Comcast a couple of days ago. Took the old one to the store halfway across town and through traffic to return it. Now back home, I realize this thing hums without end. Do I need to have it swapped? Do I have to take it clear back across town to do so at my own fuel expense? This is kind of ridiculous.

Diamond Problem Solver

Re: New Internet Gateway Modem/Router XB6 hums

It’s up to you, you can either swap it out or have a tech out to do it.

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New Poster

Re: New Internet Gateway Modem/Router XB6 hums


@CCAndrew wrote:
It’s up to you, you can either swap it out or have a tech out to do it.


So I either have to drive all the way back out there using my own fuel (and taking time off from work) or ask a technician to come do it?

Diamond Problem Solver

Re: New Internet Gateway Modem/Router XB6 hums

You could also have one sent to you and return the present one to UPS.

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Expert

Re: New Internet Gateway Modem/Router XB6 hums

@zoeysma77  FWIW, just be aware that it does have a built-in cooling fan. We've seen many posts here indicating that some run louder than do others. YMMV.



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