Community Forum

Network switching and empty signal

New Poster

Network switching and empty signal

I have to sign in to every wifi switches on the go just to get network. It used to be automatic but dont know what happened. Plus the wifi at my apartment doesnt connect to any of my devices and says that the IP could not be obtained. Please fix. I've tried everything.
Official Employee

Re: Network switching and empty signal

Hi there, Mauricr. I can help with your internet. Let me pull up your account and see why you are not able to connect.  Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!