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Network Name and Password

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Network Name and Password

Whenever I try to view my network name and password to change them I get this message: "We cannot display your network name and password because you are using an unsupported Xfinity or personal device."  Any idea how to get past this?

Diamond Problem Solver

Re: Network Name and Password

What type of modem do you have? If you’re using the XFi app it needs to be a compatible gateway.

I am a Retired Official Comcast Employee
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