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Nest learning thermostat

Regular Visitor

Nest learning thermostat

I only have phone and internet is there a reason my thermostat keeps loosing internet connection I do have 5g and advance security 

Silver Problem Solver

Re: Nest learning thermostat

Where the thermostat is located may have a poor WiFi connection. Does the Nest have some form of signal strength display?

Expert

Re: Nest learning thermostat


@Kellysboxers3 wrote:

I only have phone and internet is there a reason my thermostat keeps loosing internet connection I do have 5g and advance security 


Some tips for improving WiFi performance;


http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal

 

http://forums.xfinity.com/t5/Your-Home-Network/Improve-Your-Wireless-Gateway-Home-Network/td-p/26276...


https://www.xfinity.com/support/articles/improve-your-wireless-home-network


There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods.



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Frequent Visitor

Re: Nest learning thermostat

I just had a similar problem with our Nest thermostat and turns out there was an issue with the thermostat itself and not our wifi. The CR at Nest ended up sending out a replacement and it's working properly again. I'd try contacting Nest support as well.

Official Employee

Re: Nest learning thermostat

Hi there, Kellysboxers3. Sorry to hear about the trouble you're experiencing. The answers provided are all great answers that should help lead you to a solution for the problem you're experiencing, one way or another. If for some reason that doesn't take place, please create a new post. Thank you for your time!


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