NO IPv4, only IPV6 ( arris sbg7400ac2)

Thomas2003 · ‎08-08-2018

I was asked for the MAC address over the phone but I didn’t know there was a difference between the two. I have talked to many CS reps and had a house call. Please help me if you can @ComcastJohnN

ComcastJohnN · ‎08-08-2018

I sent you a PM, but I wanted to reply here as well. You should be all set now. Let me know how it looks from your side.

John

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Thomas2003 · ‎08-08-2018

Totally amazing! You fixed it in 10 minutes!

NO IPv4, only IPV6 ( arris sbg7400ac2)

Re: NO IPv4, only IPV6 ( arris sbg7400ac2)

Re: NO IPv4, only IPV6 ( arris sbg7400ac2)