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NEW SERVICE ON AN OLD RETIREMENT COMMUNITY`S CABLE

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NEW SERVICE ON AN OLD RETIREMENT COMMUNITY`S CABLE

HAVE INSTALLED THE NEWEST XFI GATEWAY, XG1V4 BOX, BRAND NEW SAMSUNG SMART TV., IN FORT MYERS,FL.  HAVE THE SAME SYSTEM IN PLYMOUTH COUNTY, MASS. ISSUE IS LOSING WIFI MULTIPLE TIMES A WEEK, PIXEL DISTORATION ON TV. HAD THE SAME ISSUE IN MASS. HAD TECH COME TO HOME, REPLACED MAIN CABLE COMING INTO HOME WITH A NEW HIGH SPEED COMPUTER CABLE. DOES ANYONE WHAT THIS CABLE SPECIFICATIONS ARE? SALAMANDER 1.