Solved! Go to Solution.
What was the final resolution with the representative you spoke with?
People get their identities stolen all the time, as long as you've shorn up your security (as you apparently have, good work) then you'll be OK.
First off, the IP address that did it is not my computer or phone.the IP address isn't mine,
Were you looking at your WAN / public IP address or the individual LAN / private IP addresses for your computer and your phone ? The LAN IP addresses would be different from each other (the final segment ex. 192.168.1. XXX <<<< the X part would be different) whereas your WAN public IP address would appear as being the same for both devices from the internet side. And anything behind your router for that matter.
If you receive a DMCA notification of alleged infringement and you believe in good faith that the allegedly infringing works have been removed or blocked by mistake or misidentification, then you may send a counter notification to Comcast. Upon Comcast's receipt of a counter notification that satisfies the requirements of the DMCA, Comcast will provide a copy of the counter notification to the person who sent the original notification of claimed infringement and will follow the DMCA's procedures with respect to a received counter notification. All counter notifications must satisfy the requirements of Section 512(g)(3) of the U.S. Copyright Act.
Comcast Cable Communications, LLC
141 Woodcrest Road
Cherry Hill, NJ 08003 U.S.A.
These folks may also be able to advise you:
Customer Security Assurance
Good point, not sure, would have to check. The rep said it was happening from a hot spot somewhere, and since I was home with my phone & computer .. it could not have been me!
They left it at: Don't let it happen again. Which . .isn't totally satisfactory to me, so I'm going to send the counter notification as another poster suggested. Thanks!