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Moving the modem

New Poster

Moving the modem

I need to move my modem to a different room in the house. My Xfinity modem is connected to a cable outlet so do I have to have a technician come and move it??

Expert

Re: Moving the modem

Typically the install tech will balance the signal specifically for the cable modem. This means the cable outlet where the modem currently resides should be optimized for that device. However, there is no harm in moving it and seeing if it works on another outlet. So go ahead and give it a try. 



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