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Motorola Surfboard SB6120 flashing Amber Light

New Poster

Motorola Surfboard SB6120 flashing Amber Light

My Motorola Surfboard SB6120 has an orange (amber) light flashing constantly.  I had to reset my wireless router AND my modem to get my "wireless" devices, such as my printer, to work.  However, this constantly flashing light doesn't seem normal.  Any ideas? This is my own device, not Comcast's.

 

Thanks for any suggestions.  

Silver Problem Solver

Re: Motorola Surfboard SB6120 flashing Amber Light

Depends on what the light indicates. Does it have a label on it? Perhaps it's the link light, indicating that it's passing data back and forth, if so, that's normal.

Frequent Visitor

Re: Motorola Surfboard SB6120 flashing Amber Light

Go to 192.168.100.1 and check the "Signal" page to verify that the levels look normal. The levels are posted in a stickied post in this forum. Also, you can check the "Logs" page, but these modems are very talkative and there are probably a few red herrings there.

Regular Contributor

Re: Motorola Surfboard SB6120 flashing Amber Light

Power

Off - Power is disconnected.
Flashing - This light never flashes.
On (Green) - Power is properly connected.

 

Receive

Off - Receive channel not found.
Flashing - Scanning for a receive (downstream) channel connection
On (Green) - Downstream channel is connected.
On (Blue) - Downstream channel is connected with bonded channels

 

Send

Off - Send channel not found.
Flashing - Scanning for a send (upstream) channel connection.
On (Green) - Upstream channel is connected.
On (Blue) - Upstream channel is connected with bonded channels.

 

Online

Off - Internet connection failed.
Flashing - Scanning for network connection.
On - Connected to Internet

 

Link

Off - No connection to SB6120 Ethernet port detected.
Flashing - Transmitting or receiving data on Ethernet port
On (Amber) - A device, computer or hub, is connected via the Ethernet (10Base-T) or Fast Ethernet (100Base-T) port
On (Blue) - High-speed Gigabit Ethernet connection from SB6120 to PC.