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Modem reading offline / US light blinking

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Modem reading offline / US light blinking

Had a technician out earlier today who replaces a couple pieces of equipment in hopes to fix my problem with the modem randomly resetting. After he replaced the pieces, my modem then never got through the blinking US light when booting up. For whatever reason my modem is now reading offline.
Expert

Re: Modem reading offline / US light blinking

Why did you even let them leave if it wasn't connecting ? Get them re-involved !!

 

In the meantime, when you do have a connection, what do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.




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