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Modem randomly blocking websites

nujain
New Poster

Modem randomly blocking websites

I just got a new xfinity modem at home and I am trying to access some sites that I was able to access before. However, mymodem is blocking those sites. I am able to access them through work computers and through my cellphones when they are not on my home network. I read some posts online where others seem to have the same problem and they were able to resolve it by power recycling the modem or spoofing MAC address. I did not have success with the power recycling and do not know how to do the MAC spoofing. Does anyone have a solution to this problem?

EG
Expert

Re: Modem randomly blocking websites

Try disabling the Xfi Advanced Security feature as a work-around for now and see. It's buggy ! And there is currently no way for an end-user to be able to whitelist anything;


https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security

 



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