Not much info to go on.... Is this a new install ? Did it ever work ? Is the "Online" indicator light lit steadily ? What is the exact make and model number of the modem ? Is there a router in the mix ?
Hi Bb87. We appreciate you visiting and posting on our Forums. We'd like to assist you with your internet issue. In order to better assist, we will need to know a bit more. Can you please answer the questions asked by EG?