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Modem Ethernet gives no IP address. WiFi works OK.

Regular Visitor

Modem Ethernet gives no IP address. WiFi works OK.

Comcast Modem Ethernet connects to PCs but provides no IP address. Manual IP also does not work. WiFi DHCP works OK. WliFi functions normally. The modem I had before this one had the same problem but it was intermittant. After a monthor so Comcast out of the blue sent me a replacement modem. Now that one is failing the same way. Looks like a need another modem. I am considering buying my own different brand modem. 

Official Employee

Re: Modem Ethernet gives no IP address. WiFi works OK.

Hi, Aseries! Thank you for using our platform to get help. What happens when you use "ipconfig" command? 


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