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Moca Support

Contributor

Moca Support

I bought two Actiontec ECB6000 Moca adapters, hooked them up and the coax lights will not light up.  I tested the adapters for functionality per their support page and the adapters passed. The article mentions that the issue is with cabling or the modem/router.  I do not have a POE filter installed but just ordered one to eliminate that variable. The cable modem is an Arris 722 and my router is a Linksys WRT310N v1.

 

My question is just how much support can I expect from Comcast/Xfinity when it comes to troubleshooting the cable?

Diamond Problem Solver

Re: Moca Support

Comast will not help you with this.

 

Explain your splitter arrangement, you will need to home run from a master TV splitter to the runs for the outlets the MOCA adapters are at.  The splitter must be rated 5-1000 mhz, these splitters will still pass the MOCA frequencies.

 

You don't have a X1 TV system or the older Comcast AnyRoom DVR, do you?

Highlighted
Contributor

Re: Moca Support

I have one splitter to the room where the cable modem and router are located and placed the splitter I received with the Actiontec adapters in the living room where I want the second moca adapter.  If my memory serves me correct I believe there is a splitter in the grey cable box which is locked with a zip tie. I think it was a 4-way split for each run into the house. Do I need to put the POE there or where the cable modem is located?

 

No X1 TV system or the older Comcast AnyRoom DVR

Diamond Problem Solver

Re: Moca Support

The POE filter goes in front of the 1st splitter coming into the home, probably in your box on the outside.

 

I haven't used the new ActionTec adapters, but I believe it should be working with your setup with just a 4-way.

Contributor

Re: Moca Support

Am I "allowed" to go into that box?


@JayInAlg wrote:

The POE filter goes in front of the 1st splitter coming into the home, probably in your box on the outside.

 

I haven't used the new ActionTec adapters, but I believe it should be working with your setup with just a 4-way.


 

Frequent Visitor

Re: Moca Support

Is this a Moca network for Tivo?   If it is, then I would suggest you post your questions to the Tivo Community forum, either the Tivo Mini forum or Tivo Help forum.   Heck, even if it's not a Moca for Tivo, I would still go over there and ask as the support on Tivo Community is outstanding.   

 

http://www.tivocommunity.com/tivo-vb/index.php

Diamond Problem Solver

Re: Moca Support


@CorvettemanAZ wrote:

Am I "allowed" to go into that box?


@JayInAlg wrote:

The POE filter goes in front of the 1st splitter coming into the home, probably in your box on the outside.

 

I haven't used the new ActionTec adapters, but I believe it should be working with your setup with just a 4-way.


 


Well, there's no padlock on it.

New Poster

Ethernet over Coax

First time on this board.

calling

1 Modem only - signal booster if needed

 

what you're trying to do is called MOCA -

equipment is not expensive - run your ethernet signal from your modem back into the coax

convert from the coax back to ethernet in every room - I plan to try it when I get my new Comcast boxes

 

there are some other comments posted about it

Expert

Re: Ethernet over Coax

Two year old dead thread now being closed.



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