I've had massive lag spikes when trying to play any online game for nearly 2 months. It makes any game unplayable and I pay for the xfinity Pro Package. It doesn;t matter if I'm the only person playing a game or if someone is streaming a show simulatenously the internet spikes constantly making any gaming impossible. I don't know what the issue is and am looking for a fix.
Start here: Troubleshooting Guide
If you haven't already, please post your equipment details (make/model of your modem/gateway/router) and a screenshot of your signal levels and your error/event log. Thank you!
Hello, tnr1985. Thanks for reaching out to us on the forums. I apologize to hear you are having issues with lag. I know that can certainly be frustrating. If what Nerburg has sent you does not yield any results, feel free to send me a PM with your first and last name so I can further assist you.
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, tnr1985. We have not heard back from you. If you still need assistance, please feel free to start a new thread.