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Link Expired ?

New Poster

Link Expired ?

I continue to try to connect my ps3 and ps4 to the xfinity WiFi hotspot located near me but after inputting my info it repeatedly sends me to a link expired website and refuses to sign me in. Please Help
New Poster

Re: Link Expired ?

Dude have the same issue right now... I assume problems with the xfinity servers...

Official Employee

Re: Link Expired ?

Hello, BigBoss1. Welcome to the Xfinity Forums!

Can you please elaborate further so that we may better assist you?

Are you connecting to a personal network hotspot, or are you using the public xfinitywifi hotspots?

I advise trying to "forget" the network and and try to connect to it again. You may also need to move closer to the hotspot, especially if it is a public hotspot.

If you are using a personal network, you can try the same steps, but when it comes to gaming I always recommend using an Ethernet connection if possible to get the highest quality connection. 

Are you receiving any specific error message when you try to log into your account?


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Official Employee

Re: Link Expired ?

BigBoss1, as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to figure out what was causing your connection issues, but if you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!