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Latency Spikes

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Latency Spikes

Hello,

 

Every time I play video games at night time, I get random latency spikes. The computer is running is hard-wired with an ethernet cable, so it's not a wi-fi issue. I used a command prompt to check my ping while playing games and it showed up ping spiking up to 2465 ms. 

 

Command

 

I've rebooted my modem/router several times, but I am still facing latency spikes. Here is my Downstream Power Level and the Upstream Power.

 

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The make and model of my modem is ARRIS SURFboard SB6183 and the router is NETGEAR Nighthawk R7000.

 

Here is the event log entries from the modem

Event Log

 

Thanks for any help!

 

Jason