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Internet speed

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Internet speed

I'm supposed to be getting 60Mbps and I constantly am getting between .5 - 3 Mbps. I've called for help but they say it looks fine on their side. I've changed the router, placed it in different spots in the house all to no avail. Is there anything I can do. If it doesn't change I'm gone
Expert

Re: Internet speed


@Ropehang wrote:
I'm supposed to be getting 60Mbps and I constantly am getting between .5 - 3 Mbps. I've called for help but they say it looks fine on their side. I've changed the router, placed it in different spots in the house all to no avail. Is there anything I can do. If it doesn't change I'm gone

Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?



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