Wifi or Ethernet?
Please see Connection Troubleshooting Tips. If you still need help, please provide Information Requested for Connection-Related Posts.
Greetings jaspsign489! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear of the issues you are having with your internet services. If what BruceW has provided has no resolved the issue, feel free to send me a PM with your first and last name so I may further assist you.
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, jaspsign489. I have not heard back from you. If you still need assistance, please feel free to start a new thread.