My internet has been dropping for like 30 seconds every morning. This is pretty disruptive since we're WFH and on calls/meetings all the time. We switched to all wired ethernet connection and are still having issues. This is the modem/router we have: Motorola AC1900 Cable Gateway Modem (MG7550-10).
| Startup Step | Status | Comment |
|
| Acquire Downstream Channel | 579000000 Hz | Locked |
|
| Upstream Connection | OK | Operational |
|
| Boot State | OK | Operational |
|
| Configuration File | OK | |
|
| Security | Enabled | BPI+ |
| Channel | Lock Status | Modulation | Channel ID | Freq. (MHz) | Pwr (dBmV) | SNR (dB) | Corrected | Uncorrected |
| 1 | Locked | QAM256 | 17 | 579.0 | -2.5 | 38.9 | 17 | 91 |
| 2 | Locked | QAM256 | 18 | 585.0 | -2.1 | 39.0 | 17 | 94 |
| 3 | Locked | QAM256 | 19 | 591.0 | -2.1 | 39.1 | 26 | 30 |
| 4 | Locked | QAM256 | 20 | 597.0 | -2.1 | 39.1 | 18 | 71 |
| 5 | Locked | QAM256 | 21 | 603.0 | -2.0 | 39.0 | 14 | 42 |
| 6 | Locked | QAM256 | 22 | 609.0 | -1.8 | 39.1 | 21 | 58 |
| 7 | Locked | QAM256 | 23 | 615.0 | -1.9 | 39.1 | 20 | 60 |
| 8 | Locked | QAM256 | 24 | 621.0 | -1.9 | 39.2 | 12 | 41 |
| 9 | Locked | QAM256 | 25 | 627.0 | -1.7 | 39.4 | 12 | 25 |
| 10 | Locked | QAM256 | 26 | 633.0 | -1.8 | 39.4 | 5 | 31 |
| 11 | Locked | QAM256 | 27 | 639.0 | -2.1 | 39.2 | 8 | 26 |
| 12 | Locked | QAM256 | 28 | 645.0 | -2.5 | 39.2 | 16 | 72 |
| 13 | Locked | QAM256 | 29 | 651.0 | -2.5 | 39.2 | 4 | 31 |
| 14 | Locked | QAM256 | 30 | 657.0 | -2.2 | 39.3 | 6 | 31 |
| 15 | Locked | QAM256 | 32 | 663.0 | -1.6 | 39.6 | 12 | 33 |
| 16 | Locked | QAM256 | 33 | 669.0 | -1.4 | 39.7 | 23 | 116 |
| Total | | | | | | | 231 | 852 |
| Channel | Lock Status | Channel Type | Channel ID | Symb. Rate (Ksym/sec) | Freq. (MHz) | Pwr (dBmV) |
| 1 | Locked | ATDMA | 4 | 5120 | 16.4 | 46.3 |
| 2 | Locked | ATDMA | 1 | 5120 | 35.6 | 45.5 |
| 3 | Locked | ATDMA | 2 | 5120 | 29.2 | 45.8 |
| 4 | Locked | ATDMA | 3 | 5120 | 22.8 | 45.8 |
| Time | Priority | Description |
| Time Not Established | Critical (3) | No UCDs Received - Timeout;;CM-MAC=00:40:36:64:ff:16;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; |
| Time Not Established | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=00:40:36:64:ff:16;CMTS-MAC=00:01:5c:b1:26:60;CM-QOS=1.0;CM-VER=3.0; |
| Time Not Established | Notice (6) | Honoring MDD; IP provisioning mode = IPv6 |
| Time Not Established | Warning (5) | ToD request sent - No Response received;CM-MAC=00:40:36:64:ff:16;CMTS-MAC=00:01:5c:b1:26:60;CM-QOS=1.0;CM-VER=3.0; |
| Time Not Established | Critical (3) | TFTP failed - Request sent - No Response;CM-MAC=00:40:36:64:ff:16;CMTS-MAC=00:01:5c:b1:26:60;CM-QOS=1.0;CM-VER=3.0; |
| Time Not Established | Critical (3) | TFTP Request Retries exceeded, CM unable to register |
| Time Not Established | Warning (5) | ToD request sent - No Response received;CM-MAC=00:40:36:64:ff:16;CMTS-MAC=00:01:5c:b1:26:60;CM-QOS=1.0;CM-VER=3.0; |
| Time Not Established | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=00:40:36:64:ff:16;CMTS-MAC=00:01:5c:b1:26:60;CM-QOS=1.0;CM-VER=3.0; |
| Time Not Established | Notice (6) | Honoring MDD; IP provisioning mode = IPv6 |
| Time Not Established | Warning (5) | ToD request sent - No Response received;CM-MAC=00:40:36:64:ff:16;CMTS-MAC=00:01:5c:b1:26:60;CM-QOS=1.0;CM-VER=3.0; |
| Sat Aug 01 22:13:32 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:64:ff:16;CMTS-MAC=00:01:5c:b1:26:60;CM-QOS=1.1;CM-VER=3.0; |
