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Internet dropping daily

New Poster

Internet dropping daily

I am having an issue with my internet dropping daily, sometimes 20 times a day.

I use a Netgear C6250 Modem/Router combo. During these times of dropped service, it has no errors showing, and all of its lights glow green and solid.

When I've called Comcast in the past they have said that my modem needed a "refresh" because it was no longer locked in. That worked for 3 days and then the drops started again.

Do I need to bite the bullet and just get Comcast equipment so this problem stops happening, or is this a bigger issue? We only have internet as we stream everything.
Frequent Visitor

Re: Internet dropping daily

Every day at random times for almost 4 months now. There is something wrong with your network. 

 

https://www.youtube.com/watch?v=w4peooJYiQQ

New Poster

Re: Internet dropping daily

Same thing here. We have Comcast equipment as well as a seperate dedicated router and modem. Happens on both networks, as well as T.V. I wouldn't waste your money on their equipment.