Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?
O/k, what do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1
Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.
What is the exact make and model number of the modem ?
Hi, Mtp244. Thank you for posting. We are very sorry to hear about the ongoing connectivity issues you have been experiencing. We want to help. Are you still with us?
You never posted any of the requested info ?