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Internet connection in and out t3 t4 timeout Unicast Ranging Received Abort Response Received Respo

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Internet connection in and out t3 t4 timeout Unicast Ranging Received Abort Response Received Respo

Never ending noise on my line started a few months back need help already called dtwice and on tech came out. This is not my Modem cause my Xfinity DVR is strting to reboot itself after it locks up. Pleasle help!

 

 

Status - Event Log

The table below contains the log of events that the SBG6900-AC has detected. This log can be important to the service provider to help diagnose and correct problems, if any should occur.

 
Time Priority Description
Sun Jul 28 09:37:39 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sun Jul 28 09:37:07 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sun Jul 28 09:36:59 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sun Jul 28 09:36:27 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sun Jul 28 09:36:20 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sun Jul 28 09:35:47 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sun Jul 28 09:15:51 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 09:00:42 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 08:59:14 2019 Warning (5) Dynamic Range Window violation
Sun Jul 28 08:58:23 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sun Jul 28 08:57:51 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sun Jul 28 08:29:19 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 08:14:12 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 07:44:00 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 07:13:48 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 06:58:39 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 06:43:31 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 06:28:23 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 06:13:14 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 05:58:06 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 05:43:00 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 04:42:40 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 04:36:21 2019 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sun Jul 28 04:27:33 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 01:41:46 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 01:11:37 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sun Jul 28 00:40:32 2019 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 23:49:17 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 23:48:44 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 21:37:46 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 20:59:17 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 20:51:14 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 20:50:42 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 20:30:56 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 20:30:24 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 20:30:16 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 20:29:44 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 18:43:37 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 18:28:29 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 17:58:17 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 17:28:04 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 15:57:36 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 15:27:23 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 12:46:53 2019 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 12:02:18 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 12:01:17 2019 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 12:01:13 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 12:00:48 2019 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 12:00:46 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 12:00:13 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 11:41:20 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 11:11:08 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 10:40:59 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 10:37:14 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 10:36:42 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Sat Jul 27 09:25:36 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 08:40:21 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 07:55:05 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 07:24:53 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 07:09:45 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 06:54:36 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 06:39:28 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 06:24:20 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 06:09:13 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 05:08:53 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 04:53:45 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 04:38:39 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 03:38:20 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 02:53:06 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 01:52:45 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 01:37:38 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 01:07:27 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Sat Jul 27 00:22:11 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Fri Jul 26 23:52:00 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Fri Jul 26 23:22:00 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 23:21:48 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Fri Jul 26 23:21:27 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 22:36:32 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Fri Jul 26 22:21:25 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Fri Jul 26 21:51:14 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Fri Jul 26 21:05:58 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Fri Jul 26 20:35:46 2019 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Fri Jul 26 20:20:37 2019 Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv6
Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 36 (Side-Band Channel:N/A) - Reason:INIT
Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INIT
Fri Jul 26 20:03:47 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 20:03:34 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 20:03:27 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 20:03:14 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 12:05:26 2019 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 11:47:07 2019 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 11:37:56 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 11:37:23 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 11:36:56 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 11:36:23 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 11:35:36 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 11:35:04 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 11:34:16 2019 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 26 11:33:44 2019 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=04:4e:5a:3f:32:e2;CMTS-MAC=00:56:2b:76:e4:e9;CM-QOS=1.1;CM-VER=3.0;
New Poster

Re: Internet connection in and out t3 t4 timeout Unicast Ranging Received Abort Response Received R

Here is my stats

 

Status - Connection

The statuses listed show the connection state of the cable modem. They are used by your service provider to evaluate the operation of the cable modem.

 
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel   Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK  
Security Enabled BPI+
DOCSIS Network Access Enabled Allowed  

 
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Corrected Uncorrectables
1 Locked QAM256 5 513000000 Hz 5.4 dBmV 41.3 dB 33 66
2 Locked QAM256 1 483000000 Hz 5.3 dBmV 41.3 dB 39 176
3 Locked QAM256 2 489000000 Hz 5.1 dBmV 41.1 dB 33 147
4 Locked QAM256 3 495000000 Hz 5.2 dBmV 41.1 dB 23 93
5 Locked QAM256 4 507000000 Hz 5.3 dBmV 38.6 dB 27 79
6 Locked QAM256 6 519000000 Hz 5.2 dBmV 41.1 dB 33 113
7 Locked QAM256 7 525000000 Hz 5.4 dBmV 41.3 dB 39 84
8 Locked QAM256 8 531000000 Hz 5.0 dBmV 41.0 dB 50 177
9 Locked QAM256 9 543000000 Hz 4.6 dBmV 40.7 dB 17 93
10 Locked QAM256 10 549000000 Hz 4.6 dBmV 40.8 dB 28 120
11 Locked QAM256 11 555000000 Hz 4.4 dBmV 40.4 dB 37 32
12 Locked QAM256 12 561000000 Hz 4.4 dBmV 40.5 dB 24 149
13 Locked QAM256 13 567000000 Hz 4.3 dBmV 40.4 dB 16 83
14 Locked QAM256 14 573000000 Hz 4.2 dBmV 40.3 dB 34 103
15 Locked QAM256 15 579000000 Hz 4.0 dBmV 40.2 dB 14 84
16 Locked QAM256 16 585000000 Hz 3.9 dBmV 40.1 dB 65 142

 
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 4 5120 Ksym/sec 23700000 Hz 50.5 dBmV
2 Locked ATDMA 1 5120 Ksym/sec 30100000 Hz 49.5 dBmV
3 Locked ATDMA 2 5120 Ksym/sec 36500000 Hz 49.5 dBmV
4 Locked ATDMA 3 5120 Ksym/sec 17300000 Hz 49.0 dBmV
Expert

Re: Internet connection in and out t3 t4 timeout Unicast Ranging Received Abort Response Received R

The upstream power is on the high side and it may be intermittently fluctuating even higher to out of spec levels. That can cause random disconnects, spontaneous re-booting of the modem, and speed and latency problems.

In a self troubleshooting effort to try to obtain better connectivity / more wiggle room, check to see if there are there any excess/unneeded coax cable splitters in the line leading to the modem that can be eliminated/re-configured. Any splitters that remain should be high quality and cable rated for 5-1002 MHz, bi-directional, and no gold colored garbage types like GE, RadioShack, RCA, Philips, Leviton, Magnavox, and Rocketfish from big box stores like Home Depot, Lowes, Target, Wal-Mart etc. Splitters should be swapped with known to be good / new ones to test

If there aren't any unneeded splitters that can be eliminated and if your coax wiring setup can't be reconfigured so that there is a single two way splitter connected directly off of the drop from the street/pole with one port feeding the modem and the other port feeding the rest of the house/equipment with additional splits as needed, and you've checked all the wiring and fittings for integrity and tightness and refresh them by taking them apart then check for and clean off any corrosion / oxidation on the center wire and put them back together again, then perhaps it's best to get the techs re-involved until it is fixed properly.  visit to investigate and correct.



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New Poster

Re: Internet connection in and out t3 t4 timeout Unicast Ranging Received Abort Response Received R

I already removed a spliter on the line. Its on a direct is a direct line off of a powerd comscope 4 way splitter. All Comcast line stright of the comscape spliiter no store bought junk. My Dvr is also starting to reeboot LOL tech said my modem. Told me I should get on of the Comcast modems.

Expert

Re: Internet connection in and out t3 t4 timeout Unicast Ranging Received Abort Response Received R

Get them out again as stated. Bear in mind that if the premises facing techs can not find or fix a problem at your home, it is they who are responsible for escalating it to their line / network / maintenance dept. techs. The problem may lie beyond your home in the local neighborhood infrastructure somewhere but it is their S.O.P. to start at the home. Good luck with it !




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New Poster

Re: Internet connection in and out t3 t4 timeout Unicast Ranging Received Abort Response Received R

It is also affecting my Dvr box Could my siginal be to strong affecting everything? 

Expert

Re: Internet connection in and out t3 t4 timeout Unicast Ranging Received Abort Response Received R

Yes. An upstream / return path impairment / noise ingress can affect everything.



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New Poster

Re: Internet connection in and out t3 t4 timeout Unicast Ranging Received Abort Response Received R

Is there a way for me to add a filter? 

Expert

Re: Internet connection in and out t3 t4 timeout Unicast Ranging Received Abort Response Received R

Let a tech determine what is needed to be done. Good luck !



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Re: Internet connection in and out t3 t4 timeout Unicast Ranging Received Abort Response Received R

The powerd plug in is on the cable that powers my modem could the comsscape powerd spliter and plugin be faulty. Everything why perfect up till a month ago now it is progressive. The fist syymptom was the cablew box frezzing and forced reboot then the modem. TThey want me to replace the modem could this be causing all of this causing the noise. Forcing my DVR to reboot?

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Re: Internet connection in and out t3 t4 timeout Unicast Ranging Received Abort Response Received R


@pnumrich wrote:

The powerd plug in is on the cable that powers my modem could the comsscape powerd spliter and plugin be faulty.

 

Possibly.

 

They want me to replace the modem could this be causing all of this causing the noise. Forcing my DVR to reboot?

 

Again, possibly. A modem may  backfeed noise in to the lines. I prefer not to speculate.


 



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