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Internet and TV Go Out 30+ Times a Day.

New Poster

Internet and TV Go Out 30+ Times a Day.

We have been dealing with dropped internet and t.v for the last week and it happens an average of 30 times a day. We have had a technician come out. Only thing he did was switch splitters and reset the cable box. Worked for maybe two hours. Both modems stop working and go in and out on their own. We have another visit scheduled for Friday. If anyone knows anything, or has had this happen, please share advice. We are on the verge of dropping Comcast if this is not resolved within a day or two. No sense in paying for a service that does not work. Thanks.

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New Poster

Re: Internet and TV Go Out 30+ Times a Day.

Attached is the modem's log. Ton of T4 timeouts. Screenshot (2).png

Expert

Re: Internet and TV Go Out 30+ Times a Day.

Can't see your pic. Since you are a new poster, it likely needs to be approved by a Forum Admin.

You could try hosting it at one of those free third-party pic hosting sites like Imgur or Photobucket and post the link to it here.



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