Something intermittent is going on. The signals should not fluctuate so greatly. I suggest that you get the techs out again until itis fixed correctly. Bear in mind that if the premises facing techs cannot find or fix a problem at your home, it is they who are responsible for escalating it to their line / network / maintenance dept. techs. The problem may lie beyond your home in the local neighborhood infrastructure somewhere but it is their S.O.P. to start at the home. Good luck with it !
Hello @ConfusedCopy, thanks for reaching out to our Forums! I'm sorry to hear about the intermittent connection issues you have been experiencing. I can definitely see how inconvenient and or frustrating this could be. I would be more than happy to further troubleshoot this on my end and get a tech back out if needed. Can you please send me a private message including the full name as it appears on the account and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message.
@ConfusedCopy, I'm delighted that this connection issue has been resolved on your end, thanks for working with us in order to get it corrected. Please be sure to reach out to us for any future issues or concerns, we're here to help. We value you and appreciate you being the best part of Comcast.
Thanks for posting back ! Good luck with it !