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Internet / Network

Contributor

Internet / Network

My internet / Network has become very unstable.  Almost every day I wake up to find them offline.  I have to use my Xfi to reset the network.  Very annoying.  Suggestions?

Expert

Re: Internet / Network

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

Post the requested info from here;


https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...

 

Some tips for improving WiFi performance;


http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal

 

http://forums.xfinity.com/t5/Your-Home-Network/Improve-Your-Wireless-Gateway-Home-Network/td-p/26276...



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Official Employee

Re: Internet / Network

Hi there, dphenry157!

 

I wanted to follow up and make sure the internet has smoothed out for you. Are you still experiencing issues with the internet? If so, please reach out! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Expert

Re: Internet / Network

Nothing posted.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!