Community Forum

Internet Drops or lag spikes multiple times a day (Event 2436694061 and 82001100) - Arris SB8200

Neabbott85
New Poster

Internet Drops or lag spikes multiple times a day (Event 2436694061 and 82001100) - Arris SB8200

Arris SB8200 - No splitter - directly into cable leading outside. Still have multiple drops a day

Startup Procedure
ProcedureStatusComment
Acquire Downstream Channel579000000 HzLocked
Connectivity StateOKOperational
Boot StateOKOperational
Configuration FileOK 
SecurityEnabledBPI+
DOCSIS Network Access EnabledAllowed 

 

Downstream Bonded Channels
Channel IDLock StatusModulationFrequencyPowerSNR/MERCorrectedUncorrectables
21LockedQAM256579000000 Hz7.3 dBmV41.6 dB40
1LockedQAM256453000000 Hz7.7 dBmV42.4 dB00
2LockedQAM256459000000 Hz7.5 dBmV42.5 dB00
3LockedQAM256465000000 Hz7.2 dBmV42.2 dB00
4LockedQAM256471000000 Hz6.7 dBmV42.1 dB00
5LockedQAM256477000000 Hz6.7 dBmV42.2 dB00
6LockedQAM256483000000 Hz6.8 dBmV42.3 dB10
7LockedQAM256489000000 Hz6.8 dBmV42.1 dB00
8LockedQAM256495000000 Hz6.6 dBmV42.2 dB00
9LockedQAM256501000000 Hz6.2 dBmV41.9 dB00
10LockedQAM256507000000 Hz5.9 dBmV41.8 dB00
11LockedQAM256513000000 Hz6.3 dBmV42.1 dB10
12LockedQAM256519000000 Hz6.5 dBmV42.1 dB00
13LockedQAM256525000000 Hz7.0 dBmV42.2 dB00
14LockedQAM256531000000 Hz6.9 dBmV42.1 dB10
15LockedQAM256537000000 Hz6.5 dBmV41.8 dB10
16LockedQAM256543000000 Hz6.6 dBmV41.8 dB00
17LockedQAM256555000000 Hz7.0 dBmV42.0 dB10
18LockedQAM256561000000 Hz7.3 dBmV41.9 dB10
19LockedQAM256567000000 Hz7.5 dBmV42.0 dB30
20LockedQAM256573000000 Hz7.6 dBmV41.9 dB30
22LockedQAM256585000000 Hz6.9 dBmV41.5 dB80
23LockedQAM256591000000 Hz7.1 dBmV41.3 dB30
24LockedQAM256597000000 Hz7.5 dBmV41.4 dB70
25LockedQAM256603000000 Hz7.7 dBmV41.6 dB90
26LockedQAM256609000000 Hz7.8 dBmV41.8 dB80
27LockedQAM256615000000 Hz7.7 dBmV41.8 dB120
28LockedQAM256621000000 Hz7.8 dBmV41.8 dB70
29LockedQAM256627000000 Hz7.7 dBmV41.6 dB240
30LockedQAM256633000000 Hz7.7 dBmV41.6 dB160
31LockedQAM256639000000 Hz7.9 dBmV41.8 dB110
32LockedQAM256645000000 Hz8.2 dBmV42.0 dB90
159LockedOther702000000 Hz10.0 dBmV41.5 dB93578212
 
Upstream Bonded Channels
ChannelChannel IDLock StatusUS Channel TypeFrequencyWidthPower
12LockedSC-QAM Upstream30100000 Hz6400000 Hz38.0 dBmV
21LockedSC-QAM Upstream36500000 Hz6400000 Hz38.0 dBmV
33LockedSC-QAM Upstream23700000 Hz6400000 Hz37.0 dBmV
44LockedSC-QAM Upstream17300000 Hz6400000 Hz37.0 dBmV

 

EVENT LOG - EST

08/11/2020 15:2624366940615"Dynamic Range Window violation"
08/11/2020 15:26820011005"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=***;CMTS-MAC=***;CM-QOS=1.1;CM-VER=3.1;"
08/11/2020 15:2224366940615"Dynamic Range Window violation"
08/11/2020 15:22820011005"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=***;CMTS-MAC=***;CM-QOS=1.1;CM-VER=3.1;"
08/11/2020 14:4724366940615"Dynamic Range Window violation"
08/11/2020 14:47820011005"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=***;CMTS-MAC=***;CM-QOS=1.1;CM-VER=3.1;"
08/11/2020 13:3824366940615"Dynamic Range Window violation"
08/11/2020 13:38820011005"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=***;CMTS-MAC=***;CM-QOS=1.1;CM-VER=3.1;"
08/11/2020 09:4324366940615"Dynamic Range Window violation"
08/11/2020 09:43820011005"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=***;CMTS-MAC=***;CM-QOS=1.1;CM-VER=3.1;"
08/10/2020 15:3624366940615"Dynamic Range Window violation"
08/10/2020 15:36820011005"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=***;CMTS-MAC=***;CM-QOS=1.1;CM-VER=3.1;"
08/10/2020 14:3724366940615"Dynamic Range Window violation"
08/10/2020 14:37820011005"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=***;CMTS-MAC=***;CM-QOS=1.1;CM-VER=3.1;"
08/10/2020 12:2524366940615"Dynamic Range Window violation"
08/10/2020 12:25820011005"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=***;CMTS-MAC=***;CM-QOS=1.1;CM-VER=3.1;"
08/08/2020 16:4824366940615"Dynamic Range Window violation"
08/08/2020 16:48820011005"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=***;CMTS-MAC=***;CM-QOS=1.1;CM-VER=3.1;"
08/06/2020 06:5724366940615"Dynamic Range Window violation"
08/06/2020 06:57820011005"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=***;CMTS-MAC=***;CM-QOS=1.1;CM-VER=3.1;"
08/06/2020 06:4924366940615"Dynamic Range Window violation"
08/06/2020 06:49820011005"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=***;CMTS-MAC=***;CM-QOS=1.1;CM-VER=3.1;"
08/05/2020 14:3124366940615"Dynamic Range Window violation"
08/05/2020 14:31820011005"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=***;CMTS-MAC=***;CM-QOS=1.1;CM-VER=3.1;"
08/05/2020 14:2724366940615"Dynamic Range Window violation"
08/05/2020 14:27820011005"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=***;CMTS-MAC=***;CM-QOS=1.1;CM-VER=3.1;"
08/05/2020 10:5424366940615"Dynamic Range Window violation"
08/05/2020 10:54820011005"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=***;CMTS-MAC=***;CM-QOS=1.1;CM-VER=3.1;"