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Intermittent connectivity issues - No Ranging Response received - T3 time-out

Ethereallama
New Poster

Intermittent connectivity issues - No Ranging Response received - T3 time-out

I have been having very frequent internet disconnectivity throughout the day. Based on the error logs I have seen (listed below) it seems like the signal given to my router isn't powerful enough. Below I have listed my modem event logs.

 

Aug 02 2020 08:58:26Warning (5)MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Aug 02 2020 08:58:26Warning (5)MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Aug 02 2020 09:17:18Critical (3)No Ranging Response received - T3 time-out
Aug 02 2020 09:18:02Critical (3)Ranging Request Retries exhausted
Aug 02 2020 09:18:02Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted
Aug 02 2020 09:18:02Critical (3)Ranging Request Retries exhausted
Aug 02 2020 09:18:02Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted
Aug 02 2020 09:18:03Critical (3)No Ranging Response received - T3 time-out
Aug 02 2020 09:19:26Warning (5)MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Aug 02 2020 09:29:18Critical (3)No Ranging Response received - T3 time-out
Aug 02 2020 09:41:21Critical (3)Ranging Request Retries exhausted
Aug 02 2020 09:41:21Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted
Aug 02 2020 09:41:21Critical (3)Ranging Request Retries exhausted
Aug 02 2020 09:41:21Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted
Aug 02 2020 09:41:27Critical (3)No Ranging Response received - T3 time-out
Aug 02 2020 09:41:40Critical (3)Ranging Request Retries exhausted
Aug 02 2020 09:41:40Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted
Aug 02 2020 09:41:41Critical (3)No Ranging Response received - T3 time-out
Aug 02 2020 09:42:11Critical (3)Ranging Request Retries exhausted
Aug 02 2020 09:42:11Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted
Aug 02 2020 09:42:11Critical (3)No Ranging Response received - T3 time-out
Aug 02 2020 09:45:09Warning (5)MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Aug 02 2020 10:38:59Critical (3)No Ranging Response received - T3 time-out
Aug 02 2020 10:39:42Critical (3)Ranging Request Retries exhausted
Aug 02 2020 10:39:42Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted
Aug 02 2020 10:39:43Critical (3)No Ranging Response received - T3 time-out
Aug 02 2020 10:40:19Critical (3)Ranging Request Retries exhausted
Aug 02 2020 10:40:19Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted
Aug 02 2020 10:40:20Critical (3)No Ranging Response received - T3 time-out
Aug 02 2020 10:41:47Warning (5)MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Aug 02 2020 11:37:25Critical (3)No Ranging Response received - T3 time-out
Aug 02 2020 11:38:09Critical (3)Ranging Request Retries exhausted
Aug 02 2020 11:38:09Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted
Aug 02 2020 11:38:09Critical (3)No Ranging Response received - T3 time-out
Aug 02 2020 11:38:34Critical (3)Ranging Request Retries exhausted
Aug 02 2020 11:38:34Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted
Aug 02 2020 11:38:37Critical (3)No Ranging Response received - T3 time-out
Aug 02 2020 11:38:45Critical (3)Ranging Request Retries exhausted
Aug 02 2020 11:38:45Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted
Aug 02 2020 11:38:46Critical (3)No Ranging Response received - T3 time-out
Aug 02 2020 11:40:23Warning (5)

MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1

 

Below here is my downstream bonded channel

ChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectablesUnCorrectables
1LockedQAM 2561483000000 Hz5.3 dBmV40.3 dB11586
2LockedQAM 2562489000000 Hz4.9 dBmV38.6 dB4151
3LockedQAM 2563495000000 Hz4.5 dBmV38.6 dB8164
4LockedQAM 2564501000000 Hz4.1 dBmV38.6 dB21254
5LockedQAM 2565507000000 Hz5.0 dBmV38.6 dB12259
6LockedQAM 2566513000000 Hz5.3 dBmV38.9 dB3758
7LockedQAM 2567519000000 Hz4.5 dBmV38.6 dB3658
8LockedQAM 2568525000000 Hz4.3 dBmV38.6 dB16469
9LockedQAM 2569531000000 Hz4.0 dBmV38.6 dB11961
10LockedQAM 25610537000000 Hz5.4 dBmV38.9 dB5956
11LockedQAM 25611543000000 Hz5.0 dBmV38.6 dB5753
12LockedQAM 25612549000000 Hz4.4 dBmV38.9 dB8856
13LockedQAM 25613555000000 Hz4.3 dBmV38.6 dB10170
14LockedQAM 25614561000000 Hz4.9 dBmV38.6 dB5054
15LockedQAM 25615567000000 Hz5.4 dBmV38.6 dB557
16LockedQAM 25616573000000 Hz4.8 dBmV38.9 dB2761
17LockedQAM 25617579000000 Hz4.6 dBmV38.9 dB5947
18LockedQAM 25618585000000 Hz5.3 dBmV38.6 dB3950
19LockedQAM 25619591000000 Hz5.9 dBmV38.6 dB5519
20LockedQAM 25620597000000 Hz5.0 dBmV38.6 dB5331
21LockedQAM 25621603000000 Hz4.6 dBmV38.9 dB6854
22LockedQAM 25622609000000 Hz4.5 dBmV38.9 dB2961
23LockedQAM 25623615000000 Hz5.3 dBmV38.9 dB832
24LockedQAM 25624621000000 Hz4.5 dBmV38.6 dB2132
25LockedQAM 25625627000000 Hz4.0 dBmV38.6 dB4255
26LockedQAM 25626633000000 Hz4.0 dBmV37.9 dB9263
27LockedQAM 25627639000000 Hz4.5 dBmV38.6 dB3959
28LockedQAM 25628645000000 Hz4.0 dBmV38.6 dB3727
29LockedQAM 25630651000000 Hz3.5 dBmV37.9 dB3855
30LockedQAM 25631657000000 Hz4.0 dBmV38.2 dB6857
31LockedQAM 25632663000000 Hz4.8 dBmV38.2 dB6757
32LockedQAM 25633669000000 Hz5.0 dBmV38.2 dB2749

 

Below here is my upstream bonded channel

ChannelLock StatusUS Channel TypeChannel IDSymbol RateFrequencyPower
1LockedATDMA85120 Ksym/sec16400000 Hz44.5 dBmV
2LockedATDMA75120 Ksym/sec22800000 Hz44.3 dBmV
3LockedATDMA65120 Ksym/sec29200000 Hz43.8 dBmV
4LockedATDMA55120 Ksym/sec35600000 Hz43.8 dBmV
5LockedATDMA101280 Ksym/sec39600000 Hz44.3 dBmV
6Not LockedN/AUnknown0 Ksym/sec0 Hz0.0 dBmV
7Not LockedN/AUnknown0 Ksym/sec0 Hz0.0 dBmV
8Not LockedN/AUnknown0 Ksym/sec0 Hz0.0 dBmV