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Hi I ve been paying for atleast 11 mbps upload and have been having to deal with 3 mbps for months now. I need help getting this fixed. I can't get any help from your online support and have restarted my router 1 million times.
Start here;
https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652
Hi there, Jurassiq
I wanted to touch base and make sure you internet speeds are working as intended.
If not, can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
Same with this one. This is from a month ago... They never returned to reply to me...