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How to install splitter for router & tv

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How to install splitter for router & tv

I’m having problems connecting the router (or modem..not sure which word to use) and tv with a splitter I got from xfinity. I feel really dumb but I’m super confused.
Diamond Problem Solver

Re: How to install splitter for router & tv

Do you have a single (or any ) coax cable that you’re working with? Or just how far have you gotten?

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Official Employee

Re: How to install splitter for router & tv

Hello SonjyaP. Thank you for creating a post on our Forum. If you are able to tell us about the coax cables and materials you are using to setup, we can assist further. You can also take a picture and upload it here if that's easier. 

 

Feel free to look at our self help guides and videos found here: https://www.xfinity.com/support/articles/how-to-install-your-self-install-kit-devices


I am an Official Comcast Employee.
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Official Employee

Re: How to install splitter for router & tv

Hi SonjyaP. We did not receive a response from you. This thread has been locked. Please don't hesitate to send me a private message if you continue to need help with this issue, or create a new post if you need assistance with anything else. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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