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How do I turn of 2.4mghz on the Xfinity CGM4140COM Modem?

Contributor

How do I turn of 2.4mghz on the Xfinity CGM4140COM Modem?

How do I turn of 2.4mghz on the Xfinity CGM4140COM Modem?

It’s playing havoc with my existing 2.4mghz devices.

Thanks.
Diamond Problem Solver

Re: How do I turn of 2.4mghz on the Xfinity CGM4140COM Modem?

Are you using a separate router connected to the Comcast gateway device ?

Contributor

Re: How do I turn of 2.4mghz on the Xfinity CGM4140COM Modem?

Hello.

No. Just the modem in its own. My home theater surround sound system is wireless and runs in 2.4mghz, and ever since I got this new modem (about 4 weeks ago), I have constant interference which causes cracking in the speakers.

Thank you.
Expert

Re: How do I turn of 2.4mghz on the Xfinity CGM4140COM Modem?

Log into the admin control panel at http://10.0.0.1  - unless you changed the account credentials, the default login is

 

user: admin

password: password

 

then on the left side menu go to

 

Gateway | Connection | Wireless

 

and you should be able to turn off 2..4 GHz from there, or, if you wish to try this first, try changing the channel of the 2.4 GHz wireless from Auto to either 1, 6, or 11, before you turn it off completely. 


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