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Hotspot - No internet

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Hotspot - No internet

I am in Ocean City, MD and all devices can connect to the hotspot, but it always says no internet. We’ve been using the hot spot for 2 years with no issue. It has been out for 2 weeks now.
Official Employee

Re: Hotspot - No internet

Hello, Theging99. 

 

I can help troubleshoot the hotspot with you. 

 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


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Official Employee

Re: Hotspot - No internet

Hi again, Theging99. 

 

I wanted to reach out before closing your post. Did you have any other questions? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!